YOUR GROUP TICKETS
Group tickets are mailed or couriered after full payment is received. Additional fees apply for courier service.
By providing your email address we are able to keep in contact with you regarding your group order, plus we can keep you informed about new show announcements!
THEATRE ETIQUETTE GUIDELINES
It is required that your students are familiar with these guidelines prior to each visit to our theatres in order to ensure that this theatre experience be equally enjoyable for your students and our other patrons. You can link to the theatre etiquette guidelines information here.
The Mirvish Parking Garage is located at John Street, just North of King Street under the Princess of Wales Theatre. No bus parking permitted.
NOTE: If you are a group organizer, please make sure the bus company hired for your trip is aware of these parking spaces. Buses may legally “stop” to pick-up or drop-off passengers in any area where a “No Parking” or “No Standing” regulation is posted, provided the bus is actually engaged in this activity. If the bus is found parking in these spaces, hefty fines will be issued. Mirvish Productions is not responsible for any fines issued.
Taking local transit is an easy and affordable way to get to the Mirvish Theatres. All the theatres are easily reached by subway and streetcar. The Royal Alexandra and the Princess of Wales are just a few steps west of the St. Andrew Subway Station (at the intersection of King Street and University Avenue), and the King Street streetcars stop in front of both buildings. From Union Station, the theatres are a quick 10 minute walk for VIA Rain and GO Transit riders.
The Ed Mirvish Theatre is just south of the Dundas Subway stop, on the Yonge Street line. It is also just a short walk north of the Queen stop. From Union Station, the theatre is approximately a 20 minute walk for VIA Rain and GO Transit riders.
The CAA Theatre is midway between the Bloor/Yonge and Wellesley subway stations.
A group sale is defined as a ticket order for a singular performance, meeting at least the minimum group ticket quantity required by a production. Group purchases require a $100 per order non-refundable down payment at the time of booking. An additional 20% deposit is due three (3) weeks from the initial booking date. For orders of 200 or more tickets, a 40% deposit will apply three (3) weeks from the order booking date. Down-payments and deposits are non-refundable and non-transferable. Balances are due in full 45 days prior to the performance date. Group bookings of less than 20 tickets are due in full at the time of booking. Minimum group size may vary. Holiday pricing may apply.
All sales are final. No exchanges, refunds or cancellations. Some restrictions apply. A $2.50 per ticket service fee is applicable on all group bookings. Courier charges may apply. Each ticket includes applicable 13% HST and a $3.25 CIF. All prices are in Canadian funds. Due to the nature of live theatre, pricing, venue, performers and schedules are subject to change without notice.
GENERAL TERMS OF SALE
We always strive to bring you the best theatre, however, due to the nature of live performance, all programs, artists, dates and venues are subject to change. HST 10157 5884 RT0010.
YOUR ONLINE ACCOUNT
Small groups can now be purchased online for select shows. Create an online user at www.mirvish.com and use the BUY GROUP button when selecting your show.
FACILITIES FOR HEARING-IMPAIRED
The Royal Alexandra, the Princess of Wales, the Ed Mirvish and the CAA are all equipped with infra-red listening systems for the benefit of the hearing-impaired. These systems require use of headsets which are available, free of charge, at the theatre coat-check counters (at the lobby concession desk in the Royal Alexandra). Please reserve a headset, as there are limited numbers, by calling 416.593.0351, ext. 2014 or email email@example.com at least 48 hours before your performance. Patrons borrowing headsets will be asked to leave a piece of photo ID or credit card (as a form of security deposit) which will be given back when the undamaged headset is returned, following the performance.
ACCESSIBILITY FOR GUESTS WITH DISABILITIES
Limited accessible seating is available at each of our theatres. If you require accessibility seating for your group, please let us know as soon as possible so we can accommodate your needs. Ed Mirvish Enterprises Ltd. (EMEL) is committed to excellence in serving all customers including people with disabilities. You can find our policies online at on our accessibility page.