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Subscribers

THIS AREA IS EXCLUSIVELY FOR MIRVISH SUBSCRIBERS.

The 2023/24 renewal deadline to secure your seats and the early bird pricing has now passed.

If you have any questions about your subscription, please call 1.800.461.3333 or email us.

To access your upcoming performance dates, or to purchase tickets with no service charges, log in to your account. You may also download the Mirvish app to purchase extra tickets, access your digital Subscriber Card and present your mobile tickets at the theatre.

2023/24 MAIN SUBSCRIPTION SEASON

Six

SIX The Musical

Royal Alexandra Theatre

September 23 - December 17, 2023

In Dreams

In Dreams

CAA Ed Mirvish Theatre

September 26 - November 12, 2023

Jagged Little Pill

Jagged Little Pill

Princess of Wales Theatre

October 24 - November 26, 2023

42nd STREET

42nd Street

Princess of Wales Theatre

December 9, 2023 - January 21, 2024

Aladdin

Aladdin

Princess of Wales Theatre

February 15 - March 17, 2024

Les Misérables

Les Misérables

Princess of Wales Theatre

March 26 - June 1, 2024

Tina, The Tina Turner Musical

TINA – The Tina Turner Musical

TBD

June 18 - July 28, 2024

Video

Play Video

In Dreams
In Dreams

Play Video

Jagged Little Pill
Jagged Little Pill

Play Video

Aladdin
Aladdin

Play Video

Les Miserables
Les Miserables

Play Video

2023/24 Main Subscription Season
2023/24 Main Subscription Season

2023/24 OFF-MIRVISH SUBSCRIPTION SEASON

Harper Lee’s To Kill a Mockingbird

Harper Lee's To Kill a Mockingbird

CAA Ed Mirvish Theatre

November 21 - November 27, 2023

Pride and Prejudice* (*Sort Of)

Pride and Prejudice* (*Sort Of)

CAA Theatre

December 14, 2023 - January 7, 2024

Uncle Vanya

Uncle Vanya

CAA Theatre

February 2 - February 25, 2024

Rosencrantz & Guildenstern Are Dead

Rosencrantz & Guildenstern Are Dead

CAA Theatre

March 5 - March 24, 2024

EXTRA TICKETS & BONUS SHOW OFFERS

Ain't Too Proud

Ain't Too Proud

CAA Ed Mirvish Theatre
Subscribers save 10% on additional tickets. Valid on Price 1, 2, 3 and 4 and on all performances except Saturday evening.

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Pride and Prejudice* (*sort of)

Pride and Prejudice* (*sort of)

CAA Theatre
Subscribers save 20% on additional tickets. Valid on Price 1 and 2 and on all performances except Saturday evenings and Holiday Weeks (December 26, 2023 to January 7, 2024).

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Chicago

Chicago

CAA Ed Mirvish Theatre
Subscribers save 20% on additional tickets. Valid on Price 1, 2 and 3 and on all performances except Saturday matinees and evenings.

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To Kill a Mockingbird

To Kill a Mockingbird

CAA Ed Mirvish Theatre
Subscribers save on service charges on extra tickets November 21 - 27, 2023 and May 28 - June 2, 2024.

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Lasting Impressions in 3D: THE MAGIC OF THE IMPRESSIONISTS

Lasting Impressions in 3D: THE MAGIC OF THE IMPRESSIONISTS

CAA Theatre
Subscribers save 15% on Adult Tickets for all shows.

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The Illusionists – Magic of the Holidays

The Illusionists – Magic of the Holidays

Princess of Wales Theatre
Subscribers save 20% on additional tickets. Valid on Price 1, 2, 3 and 4 on all performances except Saturday evenings.

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42nd Street

42nd Street

Princess of Wales Theatre
Subscribers save 20% on additional tickets. Valid on Price 1, 2, 3 and 4 on all performances except Saturday evenings and Holiday Weeks (December 26, 2023 to January 7, 2024).

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Jagged Little Pill

Jagged Little Pill

Princess of Wales Theatre
Subscribers save 20% on additional tickets. Valid on Price 1, 2, 3 and 4 on all performances except Saturday evenings.

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In Dreams

In Dreams

CAA Ed Mirvish Theatre
Subscribers save 20% on additional tickets. Valid on Price 1, 2 and 3 on all performances except Saturday evenings.

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SIX The Musical

SIX The Musical

Royal Alexandra Theatre
Subscribers save 20% on additional tickets. Valid on Price 1, 2 and 3 on all performances except Saturday evenings.

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* Offers may be discontinued at any time. Discounts not valid on previously purchased tickets and cannot be combined with any other offers or promo codes. Blackout dates may apply. Bonus and extra shows are final sale with no exchanges or refunds. E&OE.


EXCHANGE YOUR TICKETS ONLINE

An exclusive benefit of being a Mirvish subscriber is the ability to exchange your subscription tickets. Log in to your subscriber account to start the exchange process or call us at 1.800.461.3333 if you need assistance. Exchanges must be done with a minimum of 48 hours prior to performance. Due to the nature of live theatre, late exchanges are not guaranteed and if approved is subject to a fee.

exchange tickets

  • You can exchange your subscription tickets.
  • You can exchange all of the tickets or a selected number of tickets in each order. For example, if you have six tickets, you can choose to exchange only two tickets into another performance date, and keep the other four tickets in the original date.
  • You can upgrade your tickets and exchange to a more expensive seating location and/or day of the week. You will be charged any difference in price. For example, if you have a Wednesday Matinee subscription in the Balcony and want to exchange to a Saturday Matinee and upgrade to the Orchestra, you can make this exchange and pay the price difference.
  • You can downgrade your tickets and exchange to a less expensive seating location and/or day of the week. You will be charged any difference in price. Any difference in price will be put onto the account and can only be used towards going back to the original price point. For example, if you have a Saturday Matinee subscription in the Orchestra and want to exchange to a Wednesday Matinee with a seat in the Balcony, you can make this exchange and the price difference will be placed as a credit in your subscription account and can be used if you change your mind and want to move back to your original seat.
  • You can purchase additional seats at the same time you are exchanging tickets. Regular prices may apply.

Subscription ticket exchanges may be processed up to 48 hours prior your performance. You should have the following information ready before making an exchange online:

  • Your subscription account email and password to log in.
  • It may be helpful to have your original tickets handy to refer to your date, time and seating location.
  • A few date choices to exchange into, just in case your first choice is not available.
  • Your credit card, if you wish to make any seating upgrades or additional ticket purchases.
  • Subscription ticket exchanges may be processed up to 48 hours prior your performance.
  • Log in to your account on mirvish.com using your subscription account email and password.
  • Go to ‘View Your Upcoming Performances’ if logging in directly through mirvish.com.
  • Click the ‘Exchange’ button beside the performance you wish to exchange.
    • IMPORTANT: If you have multiple performance dates and times of the same production, make sure to choose the correct date, time and seats you wish to exchange from.
  • A pop-up will appear with the available seats to exchange. Click the seats you wish to exchange. Press ‘Continue’.
  • You will be provided with a list of available performances to exchange into. Choose a performance and click ‘Purchase’.
    • You can look at other performance dates by using the drop-down menu at the bottom of the seating map.
  • Click the performance date to bring you to the seating map for that performance.
  • Choose the section and seats you wish to exchange into. Make sure to choose the same number of seats you are exchanging from. For example, two original seats for two new seats. Please double check the price point you are exchanging into.
    • Additional charges will be applied for an upgrade in seating.
    • A ticket exchange into a lesser value seat will have the balance placed on account.
    • By clicking “View Seats” you can see the seats you have selected and the total price, and you can remove items if you need to select other seats.
  • Confirm the contents of your shopping cart before proceeding.
  • Mobile tickets are set as default. Change your preferred method of ticket delivery before paying.
  • Complete your order by clicking “Proceed to Payment”.
  • Enter payment information if there is an upgrade in seating or additional seats have been purchased.
  • New tickets will be delivered to you once the order is complete. Your old tickets are no longer valid, please destroy them.
  • Mark your calendar with your new date. Enjoy the show!

If you need assistance with your ticket exchange or logging in to your account, please call 1.800.461.3333. We would be happy to help you!

HELPFUL INFORMATION

When purchasing a subscription online or by phone, seating will be assigned by best availability at each of the four Mirvish theatres, regardless if a venue is being used that season or not. These seats are called ‘base seats.’ These base seats are your seats and are carried over every time you renew, so you know exactly where you are sitting. If you decide not to renew your seats, they will be released for sale.

Seating allocation may change due to requirements for each production.  Comparable seating will be assigned.

Your base seats for each venue are then used to assign your seats into each show in the season. Dates are assigned by Mirvish Productions, and can be exchanged (subject to availability) to suit your schedule.

ORCHESTRA seats are the seats on the first floor of a theatre. All our theatres have three sections in the orchestra seating area. Sections are indicated “right,” “left,” or “centre” orchestra.

The DRESS CIRCLE (Princess of Wales Theatre & Royal Alexandra Theatre) or the MEZZANINE (CAA Ed Mirvish Theatre) is the first balcony in the theatre.

The BALCONY (Princess of Wales Theatre, CAA Theatre & Royal Alexandra Theatre) contains the uppermost seats in a theatre and is the third level of seating in the theatre.

Auto renewal is for subscribers who want to renew their same seats, performance day and renew season after season.

  1. To opt-in to auto renewal and provide a valid credit card call 1.800.461.3333.
  2. You can choose to pay your subscription seats in full or in pre-set instalment payments. Changes to seat location or quantity cannot be submitted with an auto renewal.
  3. The above settings will be kept on your account for each renewal moving forward. You can always change/update your credit card or opt-out of auto-renewing at any time.
  4. At the launch of each new subscription season, we will send you an email with the complete line-up of shows. We will also remind you of your auto-renewal and the value of your subscription seats.
  5. We will charge your credit card seven (7) business days after the launch of the season, giving you a chance to opt-out if you wish.
  6. We will email you a confirmation of your booking once your subscription has been processed. 
  7. There is no cost to participate.
  8. Auto renewal will:
  • Renew all your seats on the same day of the week as last season.
  • Renew all seasons (Main and/or Off-Mirvish) from last season.
  • Deliver your tickets the same way as last season – regular mail or mobile.

AUTO RENEWAL TERMS AND CONDITIONS

By providing a saved method of payment (valid credit card), and opting-in to the Mirvish Subscription Auto Renewal program, you authorize Mirvish Productions to charge your credit card in full or monthly instalments of the total amount of the subscription renewal order. The total order charge, along with your full subscription renewal details will be communicated to you prior to initiating the auto renewal, which will take place on or around seven (7) business days after the launch of each new Mirvish subscription renewal campaign. The auto renewal confirms your same subscription seat(s) and performance day(s) for each season - Main and/or Off-Mirvish and ticket delivery preferences. If a payment is not successfully processed, due to expiration, insufficient funds, or otherwise, your subscription renewal will not be completed until we have successfully charged a valid payment method. Unpaid seats will be dropped after the renewal deadline. Only one method of payment, per account, can be used for auto renewal. Instalment payment terms apply. Gift certificates cannot be applied. Subscribers may opt-out of the auto-renewal program at any time by calling 1.800.461.3333.

Main Season tickets will be sent approximately two months before the first performance of each show. Off-Mirvish tickets are sent together prior to the first production.

You can choose to receive your tickets by regular mail or mobile by email. Should you need to change your preferred method of delivery at any time, please contact Audience Services at 1.800.461.3333.

Your performance date and time for each subscription show are not confirmed until tickets are delivered. 

If you’ve tried exchanging your subscription tickets and still cannot make your performance, consider sharing your tickets with a friend, family member or colleague. You may also consider donating your tickets to KIDS UP FRONT, a registered charity that distributes tickets for cultural events to deserving kids and their family. Find out more about this partnership.

Please contact Mirvish Audience Services at 1.800.461.3333 to inquire about accessible seating and services. You may also visit Accessibility to learn more.

All of our theatres are equipped with assisted listening systems - the Sennheiser FM system, in use at The Royal Alexandra Theatre and Princess of Wales Theatre, and the Sennheiser infrared system, at the CAA Ed Mirvish Theatre and CAA Theatre. These systems require the use of headsets, with options in two styles: the induction loop (used in combination with hearing aids that have telecoil or T-switch capability), and the stethoset (U-shaped receiver with earbuds that go directly in the ear).

Headsets are available to borrow, free of charge. Quantities are limited. Please reserve in advance by contacting assistedlistening@mirvish.com. When picking up the device at the theatre, patrons will be required to leave either a piece of Photo ID or a Mirvish subscriber card.

By providing your email address we will be able to keep in contact with you throughout the season regarding important subscriber information. We will also provide you with preshow emails so you don’t miss your performance.

Subscribers can request to make changes to their subscription during the annual renewal period. For changes outside of the renewal period, email audienceservices@mirvish.com for available options.
 

Please contact Mirvish Audience Services at audienceservices@mirvish.com to cancel your subscription seats. A $25.00 per seat cancellation fee will apply if a subscription is cancelled after the first performance. In addition, you will be charged the regular box office ticket price, plus service charges, on any past performances and extra ticket purchases. All refunds will be issued according to the original method of payment.

Mirvish Productions will do its best to accommodate subscribers who miss their performance into a future performance of the same production and engagement. A $10.00, per ticket, replacement fee applies. Reseating is at the discretion of Mirvish Productions and is subject to availability. There is no guarantee of replacing tickets into future performances.

If you require a replacement card or would like additional Subscriber Cards, please contact Mirvish Audience Services at 1.800.461.3333.

The Mirvish Subscriber Card unlocks a number of benefits.

Receive a 15% discount on food and beverage ordered at any of the bars and concessions located in the Mirvish theatres. Present your Subscriber Card prior to placing your order. The Subscriber Card cannot be used at roving ushers in the auditorium or for merchandise.

Present your Subscriber Card at one of our participating restaurants to receive a discount on your meal and enjoy. An up-to-date listing can be found here. Conditions apply.

Present your Subscriber Card to receive a $4.00 parking discount at the Mirvish parking garage (Princess of Wales Theatre). Discount is only valid during subscription shows taking place at either the Princess of Wales or Royal Alexandra Theatres. Valid for one use, per subscription show.

Subscribers to the 2019/20 Season were unable to use all the benefits available to them for that season due to the closure of our theatres.

One of the benefits included the use of Mirvish money loaded onto their Subscriber Card. With the full re-opening of our theatres, Mirvish Productions will extend the availability of the Mirvish money to any unrenewed subscribers until June 30, 2022.

Mirvish money will not expire for subscribers who have an active/renewed subscription.

For complete terms of use of the Mirvish Subscriber Card, please visit our Terms and Conditions of Ticket Sales.

Subscribers enjoy dining discounts at participating restaurants within easy walking distance of all four Mirvish downtown theatres. 

 

YOUR BENEFITS AS A SUBSCRIBER

Pay No Service Charges

Pay no service charges on extra ticket orders or on tickets to non-subscription shows. These extra savings are a benefit not available to the general public.

Free Subscriber Card

Access your Subscriber Card through the Mirvish App or be sure to carry your physical card every time you attend the theatre to access exclusive discounts.

Exclusive Theatre Concession Discount

Simply show your Mirvish Subscriber Card at any of the Mirvish theatre bars or concessions and receive 15% off your food and beverage order.

Free Ticket Exchange

Exchange your subscription tickets online and pay no service charges. Log in to your subscriber account to start the exchange process. Minimum 48 hours notice required.

Extra Tickets For Family & Friends

Subscribers may purchase extra tickets for family and friends before the general public.

Dining Discount

Subscribers enjoy dining discounts at participating restaurants within easy walking distance of all four Mirvish downtown theatres. 

Parking Discount

Subscribers enjoy a $4 parking discount at the Princess of Wales Theatre parking garage.

Mirvish Calendar

Receive a free Mirvish Season calendar containing exciting photos of all the shows in the season, plus the dates of each show so you won’t miss a performance!

Easy Instalments

Choose easy instalment payments – only available to subscribers! Pay for your subscription in three instalments with 1/3rd due at time of booking with the balance to be divided into two equal and scheduled instalments due on April 28 and June 30.