Main Season seating is based on the Princess of Wales Theatre, 300 King Street West.
ORCHESTRA seats are the seats on the first floor of a theatre. All our theatres have three sections in the orchestra seating area. Sections are indicated “right,” “left,” or “centre” orchestra. The DRESS CIRCLE (Princess of Wales, Royal Alexandra), also known as the MEZZANINE (Ed Mirvish), is the first balcony in the theatre. The BALCONY (Princess of Wales, Royal Alexandra, CAA) contains the uppermost seats in the theatre.
If you require any changes to your Subscription, please call Mirvish Subscriptions at 416.872.1212 or 1.800.461.3333, Monday to Friday from 9:00 AM to 4:30 PM or write us an email at firstname.lastname@example.org
FACILITIES FOR DEAF AND HARD OF HEARING
The Royal Alexandra, the Princess of Wales, the Ed Mirvish and the CAA are all equipped with infra-red listening systems for the benefit of Deaf and Hard of Hearing patrons. These systems require use of headsets which are available, free of charge, at the theatre coat-check counters (at the lobby concession desk in the Royal Alexandra). Please reserve a headset, as there are limited numbers, by calling 416.593.0351, ext. 2014 or email email@example.com at least 48 hours before your performance. Patrons borrowing headsets will be asked to leave a piece of photo ID or credit card (as a form of security deposit) which will be given back when the undamaged headset is returned, following the performance.
GENERAL TERMS OF SALE
We always strive to bring you the best theatre, however, due to the nature of live performance, all programs, artists, dates, and venues are subject to change. All Subscription prices include an administrative fee and HST 101575844. Subscription seating will vary between the four Mirvish theatres. Comparable seating is assigned across each of the venues. Due to unforeseen circumstances, seat allocation may change without notice. All gross prices include $3.25 Capital Improvement Fund (CIF). All shows not part of the Subscription season, including bonus shows, include HST and CIF. Seating subject to availability. No refunds.
ACCESSIBILITY FOR GUESTS WITH DISABILITIES
Ed Mirvish Enterprises Ltd. (EMEL) is committed to excellence in serving all customers including people with disabilities. You can find our policies online at www.mirvish.com/accessibility.
We cannot process your Subscription renewal until full payment or partial payment is received by the payment deadline. There will be a $25 charge for any cheques returned from the bank. For credit card payments, the amount of your subscription will be charged to your account under “Mirvish Productions” upon receipt of your order. Cash payment can only be made in person at Mirvish Subscriptions, at which time a receipt may be obtained. Cash may be used as a full payment or as a deposit accompanied by a post-dated cheque.
By opting to pay a season Subscription in instalments, the purchaser (Subscriber) is responsible for providing a valid credit card or post-dated cheques with sufficient funds to be charged on the same date of each month for the duration of the instalment plan until the season Subscription is paid in full. All equal instalments must be paid on or before the date arranged at the time of purchase. A payment in arrears will result in a suspension of any further activity on the account until a payment has been made. The Subscriber will have up to 15 days to clear the default payment. A $25.00 service charge will be applied for any instalment that cannot be processed for reasons not under the control of Mirvish Subscriptions; including, but not limited to: an invalid or expired credit card, insufficient funds or cheques returned by the bank. Mirvish Subscriptions reserves the right to refuse or discontinue the payment plan at any time due to a failed payment. If we are unable to process the default payment within 15 days from the due date, Mirvish Subscriptions reserves the right to cancel the season Subscription order.
A $25 per seat cancellation fee will apply if a Subscription is cancelled after your first performance.In addition, you will be charged the regular box office ticket price on any past performances. All refunds will be issued according to the original method of payment, with the exception of cash payments, in which case a cheque will be issued.
Mirvish Subscriptions will do its best to accommodate Subscribers who miss their performance into a future performance of the same production and engagement. A $10, per ticket, replacement fee applies. Reseating is at the discretion of Mirvish Subscriptions and is subject to availability. There is no guarantee of replacing tickets for future performances.