Refund Request

A Mirvish credit will be added to your account in the full amount of the tickets you had for a cancelled performance due to COVID-19. This credit will be available to you to use for future ticket purchases or towards a subscription. Credits never expire. You can use them next month or in two years.

Should you wish to convert this credit to a refund, we ask you to contact TicketKing at 1-800-461-3333 from Monday to Friday 10AM - 3PM. You can also email us at We would be happy to assist you with your request. Thank you.

For more information about cancellations and requests, please visit our COVID-19 FAQS.