Collection of Information
Certain applications on the www.mirvish.com and www.ticketking.com internet sites may require users to register or to provide personal information in order to make a commercial transaction (e.g. purchase tickets to a show), to enter a contest/promotion, or to subscribe to a newsletter. This information is collected on behalf of Mirvish Productions and TicketKing and is shared with a limited number of authorized third parties to assist in creating a more personalized purchasing experience. Note that no financial information (e.g., credit card numbers) are shared, and all information is stored securely and in encrypted form.
Mailing Lists (ESTAGE, ENEWS, Groups, Onstage, Show-Related Emails)
Mirvish Productions provides a number of free email-based communications:
You will only receive ESTAGE if you sign-up expressly through Mirvish.com or through the TicketKing Call Centre. ESTAGE will be sent periodically with special offers, updated information and new services.
ENEWS/SPECIAL OFFERS will be sent to those who sign-up expressly through Mirvish.com, through the TicketKing Call Centre or those who have made a purchase with Mirvish Productions or TicketKing (and provide an email address).
Group Communications will only be sent to those who have made a purchase on behalf of a group, via Mirvish Productions' Group Sales team or for those who have expressly opted-in via the Mirvish Productions Group Sales Team.
ONSTAGE is Mirvish Productions' email newsletter exclusively for Season Subscribers. Only those subscribed to the current Mirvish Productions Theatre Season will be opted in to this communication.
As a service to our customers, show-related emails will be sent both in advance and after a performance they have purchased tickets to highlighting key information about the performance.
Any electronic correspondence sent to you by Mirvish Productions will always offer you the option to be removed from the e-mail/electronic mailing list.Remove Information
You may contact Mirvish Productions directly at:
284 King Street West, 4th Floor
Toronto, Ontario, Canada M5V 1J2
Email Communications aresent through an Email Marketing System (EMS) that is managed by Transcontinental Inc. and through the AudienceView ticketing software.
An Email address is required when making a purchase online through the www.ticketking.com or www.mirvish.com internet sites in order to complete the transaction. Email addresses provided through this are used to send you a confirmation of your transaction, pre-show reminders, post show thank you emails and special offers/E-News emails. You may unsubscribe from these communications at any time through the unsubscribe link found in these emails. Under Canada’s Anti-Spam legislation, individuals can be sent commercial electronic messages from an organization with whom they have an existing business relationship or who have expressly opted-in to receive communications. For more details on CASL, you can read the legislation in its full form at the Government of Canada’s website http://laws-lois.justice.gc.ca/eng/acts/E-1.6/
Information to Third Parties/Contests and Promotions
Mirvish Productions may occasionally present a special contest or promotion on its websites or through a mailing list that is obtained through a partnership with another organization(s). To qualify for entry, we may ask you to provide personal information (i.e. name, address, phone number and other demographic information). If we plan to share that information with the other participating partners, we will provide a statement to that effect.
We strongly suggest you read any rules and regulations that are provided for contests and promotions provided through the www.mirvish.com or www.ticketking.com internet sites or through a mailing list, determine how your information is to be used.
Mirvish Productions will protect any personal financial information that you share with us. If you make a purchase on-line through www.ticketking.com or www.mirvish.com for any of our productions or any other productions for which TicketKing is an agent, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties. Any web page on our site(s) that requests credit card information is encrypted, using Secure Socket Layer technology for your protection.
It is important to note that no personal identifying information is gathered or transmitted with this cookie.
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