Hamilton FAQs

Tickets are now on sale to the general public

There is a four (4) ticket limit per household.

Mirvish.com / TicketKing is the only official retailer for tickets to the Toronto engagement of Hamilton.

Tickets are now on sale and there are three ways to purchase:

Online mirvish.com
By phone at TicketKing 416.872.1212 or 1.800.461.333
In-person at the Ed Mirvish Theatre, located at 244 Victoria Street, Toronto

  • Performance Schedule
    February 11 to April 5 - 
    Tuesday to Saturday 8pm; Wednesday 1:30pm; Saturday & Sunday 2pm
    April 6 to May 10 - Tuesday to Friday 8pm; Saturday 2pm & 8pm; Sunday 2pm & 7:30pm
    May 11 to May 17 - Tuesday to Saturday 8pm; Wednesday 1:30pm; Saturday & Sunday 2pm

FAQ's 

WHEN IS HAMILTON COMING TO THE ED MIRVISH THEATRE IN TORONTO?
February 11 – May 17, 2020 

HOW MANY TICKETS CAN I BUY?
There is a four (4) ticket limit per household. All orders will be reviewed for duplicate accounts, bots or other means being used to circumvent the four (4) ticket limit. Over limit and fraudulent ticket orders may be cancelled without notice. 

WHAT METHOD OF PAYMENT DO YOU ACCEPT?
Cash, credit cards and gift card/certificate will be accepted at the Box Office. Credit card is the only accepted method online. The Ed Mirvish Theatre and TicketKing accept American Express, Discover Card, MasterCard, MasterPass, MasterCard Debit, Visa, and Visa Debit. Note, if you are using a credit card, gift card/certificate you must bring a valid photo ID that matches the name on the credit card. Credit cards must be present in order to be used. 

HOW MUCH WILL TICKETS COST?
Onsale prices will range from $50 to $250 with a limited number of $499 premium seats. Additional fees may apply based on method of purchase. All prices are in Canadian dollars. 

I NEED ACCESSIBLE SEATING? HOW CAN I BOOK?
Patrons requiring wheelchair seating are asked to call TicketKing at either 416-872-1212 or 1-800-461-3333.

WHEN WILL I RECEIVE MY TICKETS?
Tickets purchased by credit card online and in-person will be mailed out after December 2, 2019. Allow for two weeks after this date to receive your tickets. All Hamilton tickets will be mailed to the address specified in your account. Digital delivery is not available. 

Tickets purchased by cash at the Box Office will be available for pickup at will-call on the day-of-performance. 

WHAT IF I CAN’T FIND MY TICKETS OR THEY GET LOST IN THE MAIL?
If you have not received your tickets in the mail by December 20, 2019, please notify TicketKing  by email at customerservice@ticketking.com. Once TicketKing has been notified, and it has been determined the ticket purchase was legitimate, the tickets will be reprinted. 

Remember: The reprinted tickets will invalidate your original tickets. 

Reprinted tickets will be held at the Box Office under the original account holder’s name and can only be picked up on the day-of-performance. 

A valid photo ID is required to pick up the reprinted tickets beginning two hours prior to curtain time on the performance date ONLY. 

No exceptions will be made to the process outlined above. 

DO YOU OFFER TICKET REFUND PROTECTION?
Yes. During your online purchase transaction on mirvish.com/TicketKing you will be offered a chance to purchase BOOKING PROTECT. Find out more about BOOKING PROTECT here.

I FOUND TICKETS ONLINE THAT ARE MORE EXPENSIVE THAN YOUR LISTED TICKET PRICES! WHAT GIVES?
You will likely find many reseller sites advertising Hamilton tickets at prices higher than those on our official site. Be aware of what website you are on before you make any purchase. MIRVISH.COM is the only official source of Hamilton tickets in Toronto. If you purchase through other sources, we are not able to guarantee the validity of your seats and you are very likely to pay far more than the face value price. One clue is that resellers often have prices in U.S. dollars. 

WHAT HAPPENS IF I BUY FROM A RESELLER OR BROKER?
When you buy from an unofficial source:

  • We cannot be responsible for tickets purchased through unauthorized third parties.
  • We cannot guarantee that your tickets are valid and, therefore, cannot guarantee admittance.
  • We cannot replace your tickets if they are lost or stolen.
  • You may be paying much more than the ticket’s face value.
  • We cannot contact you with information regarding time changes, show cancellations or other information.
  • We cannot issue a refund to you in case of an event cancellation. 

HOW DO I PROTECT MY TICKETS?
Each ticket has a one-of-a-kind barcode. Sharing this barcode online can compromise your tickets. Do not share a photo of the barcode on your Hamilton tickets with anyone – especially on social media. Keep them in a safe place. #CoverTheCode. 

WHY IS THERE A FOUR (4) TICKET LIMIT?
The ticket limit is in place to allow as many people as possible the opportunity to purchase tickets for Hamilton. Any and all transactions online or in-person that are detected to be bot purchases, patrons creating duplicate accounts in order to purchase more than four (4) tickets, or any action that indicates a purchase in excess of the four-ticket limit may be canceled without consideration. 

ARE GROUP SALES AVAILABLE IF I WANT TO PURCHASE MORE THAN THE TICKET LIMIT?
Group sales are no longer available for Hamilton. 

WILL THERE BE A LOTTERY DURING THE ENGAGEMENT?
There will be 40 seats offered for $10 at each performance. Details will be announced closer to the engagement. In the meantime, download the Hamilton app on the App Store and Google Play to be sure you receive lottery updates AND be sure to subscribe to Mirvish Email List at mirvish.com/estage in order to receive updates. In addition, follow Mirvish Productions on Facebook, Twitter and Instagram.

WHAT ARE LIMITED-VIEW SEATS?
Limited-view seats are in locations that may have an obstructed view of the full stage. There are very few limited view seats at the Ed Mirvish Theatre and those will be available for purchase across all sales channels for all performances. 

IS THERE AN OPEN-CAPTIONED PERFORMANCE?
Yes, on Sunday, April 5, at the 2:00PM matinee. 

WILL MORE TICKETS BE RELEASED LATER?
Additional seats may be made available for sale at a later time. Patrons are advised to check MIRVISH.COM and Mirvish Productions social media regularly for updates.

CAN I GET ON A WAITING LIST FOR TICKETS?
There is no waiting list for Hamilton tickets.

WHAT IF I CAN’T ATTEND MY PURCHASED PERFORMANCE?
All sales are final. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.

ARE THERE ANY DISCOUNTS AVAILABLE?
There are no discounts for Hamilton.

WHAT IS THE RUNNING TIME FOR HAMILTON?
Running time is 2 hours and 45 minutes, including intermission.

IS THERE AN AGE RECOMMENDATION?
Hamilton is recommended for ages 10+. The show contains some strong language. Every patron, regardless of age, must have a ticket. 

IS THE ORIGINAL BROADWAY CAST PERFORMING IN THE TOUR?
The production of Hamilton coming to Toronto will be the “Philip” National Touring Company. Casting for the tour reflects the same talent, attention to detail and high quality as the Broadway production. For more information about the cast in this North American tour, visit: www.hamiltonmusical.com

WHERE CAN I LEARN MORE ABOUT HAMILTON?

Website: HamiltonMusical.com

Facebook: HamiltonMusical

Instagram: HamiltonMusical

Twitter: @HamiltonMusical

**DON’T GET SCAMMED**

Mirvish.com / TicketKing is the only official retailer for tickets to the Toronto engagement of Hamilton. Other sites have been listing tickets for months. These are likely speculative – the broker lists tickets with the hope that they’ll be able to secure them later and sell for a profit. You can usually tell that a ticket broker sale is speculative because it won’t include a specific row and seat number or may be in U.S. dollars.

Please know that no physical tickets have been distributed yet. They will be mailed out after December 2, 2019.

If you purchase tickets from a vendor other than the TicketKing, we won’t be able to replace lost or stolen tickets, and your ticket might not be legitimate.