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Privacy Policy

At Mirvish Productions we respect your right to privacy and we understand that users of any Mirvish Productions website - including www.mirvish.com and www.ticketking.com - need to be in control of their personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. Mirvish Productions does not sell, rent, or otherwise disclose any of this information. Mirvish Productions adopted this Privacy Policy to inform users of the www.mirvish.com and www.ticketking.com internet sites and how the sites collect, store and use personal information submitted by users.

Collection of Information

Certain applications on the www.mirvish.com and www.ticketking.com internet sites may require users to register or to provide personal information in order to make a commercial transaction (e.g. purchase tickets to a show), to enter a contest/promotion, or to subscribe to a newsletter (detailed information on each is provided below). Such personal information is not shared or sold to third parties unless users are otherwise notified and give their consent.

Mailing Lists (ESTAGE e-newsletter)

Mirvish Productions provides a free online e-newsletter referred to as ESTAGE. Only if you voluntarily provide Mirvish Productions with your name, mailing address, e-mail or any demographic information, will we contact you. ESTAGE will be sent periodically with special offers, updated information and new services. Any e-mails sent through the ESTAGE e-newsletter or other electronic correspondence sent to you by Mirvish Productions will always offer you the option to be removed from the e-mail/electronic mailing list.

Remove Information

If you wish to be removed from the mailing list, visit the Mirvish Productions mailing list webpage at http://www.mirvish.com/estage and follow the unsubscribe instructions.

Modify Information

If you wish to modify information that you provided to Mirvish Productions, visit the Mirvish Productions mailing list webpage at http://www.mirvish.com/estage and follow the modify profile instructions.

You may also contact Mirvish Productions directly at:

MAIL

Mirvish Productions
284 King Street West, 4th Floor
Toronto, Ontario, Canada M5V 1J2

EMAIL

info@mirvish.com

ESTAGE is sent through an Email Marketing System (EMS) that is managed by ThindataTM.

Online Transactions

An Email address is required when making a purchase online through the www.ticketking.com or www.mirvish.com internet sites in order to complete the transaction. Email addresses provided through this method are not added to any Mirvish Productions mailing list without your express consent and, without that consent, are only used to send you a confirmation of your transaction.

Information to Third Parties/Contests and Promotions

Mirvish Productions may occasionally present a special contest or promotion on its websites or through a mailing list that is obtained through a partnership with another organization(s). To qualify for entry, we may ask you to provide personal information (i.e. name, address, phone number and other demographic information). If we plan to share that information with the other participating partners, we will provide a statement to that effect.

We strongly suggest you read any rules and regulations that are provided for contests and promotions provided through the www.mirvish.com or www.ticketking.com internet sites or through a mailing list, determine how your information is to be used.

Financial information

Mirvish Productions will protect any personal financial information that you share with us. If you make a purchase on-line through www.ticketking.com or www.mirvish.com for any of our productions or any other productions for which TicketKing is an agent, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties. Any web page on our site(s) that requests credit card information is encrypted, using Secure Socket Layer technology for your protection.

Links

Our site includes links to other web sites whose privacy policies we don't control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. Mirvish Productions is not responsible for the privacy practices or the content of such web sites.

Cookies

Certain applications on the www.mirvish.com and www.ticketking.com internet sites invoke a standard feature found in browser software called a "cookie." We use cookies only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions and we do not use or share information transferred through cookies with third parties for marketing or other purposes.