Patrons requiring seating assistance - or patrons who might have trouble climbing stairs - are urged to call TicketKing at 416.872.1212 or toll-free at 1.800.461.3333. The TicketKing Phone Centre is available to take your calls Mon-Sat, 9AM(ET) to 8PM(ET), and Sun from 11AM to 6:30PM.

THE PRINCESS OF WALES THEATRE
The Princess of Wales is a modern building, dating from 1993, and features lobby elevators that service all levels of the theatre. Wheelchair and other assisted seating is available in the orchestra, the dress circle and the balcony. Elevators also service the lower lounge and the parking garage beneath the theatre (note that elevators up from the parking garage exit to the street, beside the main entrance, and not into the theatre itself).

Patrons seeking wheelchair or other special-needs seating are asked to please call TicketKing at either 416.872.1212 or 1.800.461.3333 for assistance in finding the best available seating in all price ranges.

THE CANON THEATRE
The Canon is a two-level theatre, with orchestra and mezzanine seating. The orchestra is on the second floor of the building, one storey above street level. There is an elevator at the box office entrance, 244 Victoria St., that goes from street to orchestra level. The mezzanine, however, has no elevator service; wheelchair seating is available on the orchestra level only.

Patrons seeking wheelchair or other special-needs seating are asked to please call TicketKing at either 416.872.1212 or 1.800.461.3333 for assistance in finding the best seating options.

THE PANASONIC THEATRE
The Panasonic Theatre features two levels of seating, with an elevator from the lobby to the second level. Please note, however, that the upper level is stepped and raked (angled) and may not be suitable for those with difficulty walking or stair-climbing. Wheelchair seating is available in the orchestra (ground-floor) area only.

Patrons requiring seating assistance are urged to call TicketKing at 416.872.1212 or toll-free at 1.800.461.3333. The TicketKing Phone Centre is available to take your calls Mon-Sat, 9AM(ET) to 8PM(ET), and Sun from 11AM to 6:30PM.

FACILITIES FOR
THE HEARING-IMPAIRED
The Royal Alexandra, the Princess of Wales and the Canon are all equipped with infra-red listening systems for the benefit of the hearing-impaired. These systems require use of headsets which are available, free of charge, at the theatre coat-check counters (at the lobby concession desk in the Royal Alexandra).

There are two types of headsets available, the "stethoscope" style for people who don't use hearing aids and the "neck loop" for use with a hearing aid (with the aid switched to the 'T' position). "Stethoscope" headsets require no advance reservation. Patrons requiring the "neck loop" are asked to notify us in advance. If you are buying your tickets by phone or at the box office, just let the clerk know you will need the headset; if you are buying online, please email us at info@mirvish.com and we will reserve a headset for you. Patrons borrowing headsets will be asked to leave a deposit, by credit card, which will be refunded when the undamaged headset is returned, following the performance.

The Panasonic Theatre does not, at present, employ any hearing-assistance system.

FURTHER INFORMATION
If you wish any further information about any of our facilities, please call TicketKing at 416.872.1212 or, toll free, at 1.800.461.3333. You may also email us with any questions or comments at info@mirvish.com