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| HOW TO BUY TICKETS | ||||||||||||
| Tickets for all performances at the Royal Alexandra Theatre, the Princess of Wales Theatre and the Canon Theatre - and for other special events for which TicketKing acts as agent - can be purchased online through this web site, by telephone to TicketKing, or at the the theatre box offices. Please note that all tickets purchased online or by phone are subject to service charges that may vary from event to event. Service charges are the same online and by phone. There are NO service charges on purchases made at the box offices of the theatres. | ||||||||||||
| BUYING ONLINE | ||||||||||||
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TicketKing's secure server is available for online transactions 7 days a week, 24 hours a day. Online payments are by credit card only. TicketKing accepts MasterCard, Visa, American Express and Canadian Sears* cards. There are service charges for online orders that may vary with different events. All ticket sales are final; there are no refunds or exchanges *As Sears cards have no expiry dates (required for online transactions) card-holders are asked to please enter 1215 into the expiry date section. The online system chooses best available seating for each performance. Patrons seeking specific seats, or requiring wheelchair or other special-needs seating are asked to please call TicketKing at either 416.872.1212 or 1.800.461.3333 for assistance in finding the best seating.
All ticket prices online are in Canadian dollars and include tax and Capital Improvement Fund, where applicable. Patrons may conduct multiple ticket transactions during an online session using the shopping cart feature. In an effort to prevent anonymous bulk purchases by ticket brokers, online sales are limited to no more than ten (10) tickets per event, per purchaser, per 24-hour period. If you wish to purchase more than ten tickets to any event, please come to the box office or call Ticketking at either 416.872.1212 or 1.800.461.3333. NOTE: Once you have completed your order, an email confirmation will be sent to you within one business day. Print-at-home tickets, where available, are also emailed to you within one day. To ensure email from TicketKing reaches your inbox, please add tickets@ticketking.com to your email address book or spam filter permission list. If you do not receive your confirmation email - or your print-at-home tickets - within one business day of placing your order, please call TicketKing at 416.872.1212 or 1.800.461.3333 - or email customerservice@ticketking.com - as soon as possible. Internet orders are not complete until a confirmation number is issued. | ||||||||||||
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| BUYING BY TELEPHONE | ||||||||||||
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Call TicketKing at 416.872.1212 or toll-free at 1.800.461.3333 The TicketKing Phone Centre is available to take your calls: Monday - Friday: 9:00AM - 8:00PM
Telephone payments are by credit card only. TicketKing accepts MasterCard, Visa, American Express and Canadian Sears cards. There are service charges for telephone orders that may vary with different events. There is a $1 per ticket Special Theatre Modification fee. Each ticket includes GST and a $2.00 CIF charge. All ticket sales are final; there are no refunds or exchanges.
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| BUYING IN PERSON | ||||||||||||
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Tickets may also be purchased by cash or credit card at venue box offices.
THE ROYAL ALEXANDRA THEATRE box office address is 260 King St. West. Box Office Hours:
THE PRINCESS OF WALES THEATRE box office address is 300 King St. West. The Princess of Wales Theatre is now closed until September. Please visit the Royal Alexandra Theatre for ticket purchases.
THE PANASONIC THEATRE box office address is 651 Yonge Street. Box Office Hours:
Beginning Mon July 14th
THE CANON THEATRE box office is located at 244 Victoria St. The Canon Theatre is now closed until September. Please visit the Royal Alexandra Theatre for ticket purchases. All ticket sales are final; there are no refunds or exchanges.
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GIFT CERTIFICATES |
You may also purchase gift certificates redeemable for tickets to any of our attractions, at any of our venues, at any time (subject only to seating availabilty). Gift certificates may be purchased by telephone at at 1.800.461.3333 or 416.872.1212, at the box offices of the Royal Alexandra and Princess of Wales theatres, or online. They are available in any amount. |
Gift certificates must be redeemed either in person or by telephone; they cannot be redeemed online. Gift certificates must be presented at the time a ticket redemption is made; they may not be presented for a refund on previously purchased tickets. Click here to purchase gift certificates |
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